12 Reasons to Invest in Digital Marketing Strategy

One of the biggest complaints we hear from our clients is that it’s hard to see (or prove) the value of digital marketing strategy. It uses up a lot of time and resources, and significant budget if you’re a small business testing your first ad campaigns. Isn’t having a user-friendly website with your story and offerings enough? Do you really need to invest in digital marketing?

That would be an emphatic “yes”! We’ll give you 12 great reasons why.

Why invest in digital marketing strategy?

Your website can’t promote itself. It’s like a helpless little digital baby, and it needs you to give it constant care so it can grow and, in turn, grow your business.

If your goal is to generate leads, make sales, and build awareness about your company, there are regular action items you need to do. But rather than think of them as tasks (aka more tedious work), think of each item in your strategy as an investment back into your business.

Each dollar and minute you invest in digital marketing strategy has a clear ROI that impacts your bottom line. The best part is that all of these moving pieces work together, boosting the effects of one another. Let’s take a look.

The ROI of SEO

We often hear alarming statements like “don’t you just do SEO once and it’s done?”, or “we did SEO a couple of years ago, so we’re good”. Here’s the scariest: “we don’t need SEO, it doesn’t matter in our industry”.

Just because you launch a website, doesn’t mean search engines have to show it to people.

Google doesn’t owe you anything! There are over 1.7 billion websites on the World Wide Web – you’re a speck of dust in that universe. You need to meet search engines’ ever-changing requirements in areas like security, quality, freshness, authority, speed, and user experience.

That comes down to including SEO in your digital marketing strategy.

There are two kinds of SEO that should get regular attention: technical SEO (relating to your website as a whole) and on-page SEO (relating to individual content). If you stay on top of optimization, here are the benefits you can expect:

1. Improved position in search results

SEO is what earns you points for different ranking factors – which tell search engines how to position you among hundreds of thousands of other sites on the same topic. SEO also encourages regular crawling and re-indexing of your website. Every crawl is a chance to rise to a better position.

Without SEO, your site can live out in the boonies on page 32 of search results – and you can imagine how many searchers venture that far.

2. Increased traffic

A better position in the SERPs often means more traffic. And more traffic = more potential for conversions!

If your conversion rate is 5%, think about it: 5% of 3,000 monthly visitors is a lot better than 5% of 300 monthly visitors. SEO helps you target the right audience and bring them to your site.

screenshot of google analytics showing massive year-over-year growth in website traffic

3. Better user experience

Technical SEO involves regularly conducting website SEO audits, analyzing the results, and implementing fixes. This includes areas like site security and speed, which contribute to a stronger experience for each visitor to your site.

And guess what? Search engines factor in data on your site’s user experience, which directly affects your position – and thus, your traffic. It’s all related!

The ROI of Content Marketing

The words “content marketing” get the biggest groan from many businesses we talk to. Here are three common reasons companies think content marketing is pointless:

  • It’s “just blogging”
  • Blogging is only for foodies, travel, and Millennials trying to invent themselves as a brand
  • You tried it and didn’t see any results

Content can be all kinds of things besides a blog – although we’re obviously big fans of the business blog here at Forge and Smith. It’s about finding the medium(s) that your audience most enjoys and creating that kind of content: videos, podcasts, infographics (here’s how to make your own infographics!), Pins, research papers, studies… the list goes on.

But business blogs have great ROI, too. Tons of global companies have a corporate, creative, or culture-focused blog.

And if you didn’t see any results from your content marketing, there’s a good chance you either pulled the plug too early, or you weren’t doing it right. It can take a year or longer to see content marketing ROI, and it’s important to stay consistent!

Got content marketing problems? Read 7 Ways to Tell if Your Content Marketing is Working (and How to Fix It)!

Good content marketing keeps your website fresh in the eyes of search engines, showcases your expertise, and lends authenticity to your branding. Instead of stressing about six hours spent writing a post, think about the awesomeness you can get back from that six hour investment:

4. Keyword optimization

Content gives you a place to work on improving your position in search results for specific terms and phrases.

Creating content around your keywords helps with all those on-page SEO points. It brings in your target audience – you know, the ones most likely to convert.

5. Link building

One ranking factor that has stayed the same since the dawn of SEO is backlinks. Earning links to your website, especially links from high-quality sites, is one of the best ways to improve your own position.

You can ask other sites to link to your homepage or services, but that’s limiting. Enticing new content gives you bigger, better means to earn links and build that authority. You can even create content specifically for your link-building efforts!

screenshot showing total backlinks to Forge and Smith website

6. Lead generation

Who doesn’t want MOAR LEADS?! You can only get so far with a “subscribe” button on your homepage – especially if you don’t have a blog, because then who knows what that subscribe button even means?

You need to give people a reason to share their private details, and that reason is often juicy, gated content. A powerful infographic, video tutorial, or eBook is the hook you need to get that new contact.

7. Feed your other marketing channels

Keeping up with company social media can be a struggle, especially if you don’t have much time – or a designer to ideate pretty branded graphics. Content is the best way to invest in digital marketing strategy, because of how many ways you can reuse it.

You can write a blog post, then do a podcast or video about the same topic. Blog posts and case studies give you something to share on your social channels. That content can help you run an email marketing campaign. You can also use it for ads. And all those marketing channels, in turn, drive traffic back to your site with the potential to convert.

The ROI of Social Media

If a business can’t or won’t invest in digital marketing strategy, it’s often social media that takes the hit. It’s not a part of your website (unless you import your recent posts through a plugin like Juicer), it’s challenging to keep up, and it seems like the least important part of the puzzle.

The thing is, social media and SEO are BFFs – it’s true, we’ve written another article all about social media SEO! Having social profiles with likes and follows doesn’t impact your domain authority or position in search results, but there are aspects of SEO that social media can affect:

  • Social posts boost your content’s reach, which helps it earn links
  • Social profiles tell your company story; most Millennial and Gen Z customers prefer businesses that share their values
  • Social media encourages engagement with your customers
  • Search engines scrape all online business profiles, including social, to understand what you do and your location – which is huge for local SEO

As with content marketing, a strong ROI from social media comes from focusing on the social channels your audience uses most. It’s not about being on every app and network; it’s about being present, helpful, and engaging wherever your customers spend the most time.

8. Promotions

This might be obvious, but it can’t be overlooked – social media is way up there with ads when it comes to amplifying a sale or promotion.

Share your big sale or discount code on social, use a trackable code in your post or bio link, and you can measure exactly how many people visit your website and make a purchase.

9. Brand awareness

Having active social media profiles helps new people discover and learn about your business.

People who find your social profiles through followed hashtags, discovery features, or friends’ posts might not convert right away – but now they know your name. When the time comes that they need your product or service, you’ll be familiar – plus you’ll have the nod of approval from any peers who follow you or shared your content.

Social media influence can be felt when you perform keyword research and see increased monthly search volume around branded queries (those that include your business name).

screenshot showing high volume of branded search results

10. Social search

Your customers are researching you, often heavily, before making any kind of commitment. That process now goes way beyond basic Google searches. Did you know that YouTube is the world’s second most popular search engine?

Your company’s social profile might be the first place a customer finds you, and can make or break that conversion. Having an active and on-brand presence where your customers seek you out impacts their perception of your company, and drives traffic to your website.

11. Reviews

When it comes to local SEO, reviews are huge. Reviews are known to be among Google’s 200+ ranking factors, and are displayed in the search results for your business. This includes Facebook, Yelp, TripAdvisor, and Google Business profiles.

Whether you’re B2B or B2C, earning multiple strong reviews can help you get into the local pack (the top 3 results shown on a map). A few spammy or poor reviews, on the other hand, can lower your position in the results.

Forge and Smith business profile in search results showing 4.9 stars in reviews

12. Customer engagement

Being able to directly interact with your customers is a crucial part of driving sales.

    • You can observe who your customers are and what they’re into through their social profiles
    • You can earn positive comments and re-share them as posts
    • You can address negative feedback before those comments become SEO-impacting reviews
    • You can gain insights into what you can do better, then improve your product for better sales


We hope you can see how valuable it is to invest in digital marketing strategy. Once you’ve seen the results for your own business, you can expand into areas like email marketing, ad campaigns, and influencer marketing – all with their own awesome ROI.