Audience Research
We kick things off with an exploration of your market position, audience, competitors, and goals.
Our approach
The first phase of our process is all about crafting the ideal user experience. Who uses your site, and what do they need to do? We go through several steps of content analysis, planning, and prototyping to get it right.
Content Strategy
We thoroughly audit your content to decide what you have, what you need, and what can go.
Sitemapping
We combine the research and content audit into a logical new information architecture.
UX Prototyping
The sitemap is built out into a complete working prototype, to test your site’s structure and flow.
User experience design done right
Parts of this stage can feel technical and overwhelming, but we promise we’ll guide you through it! We take care to explain each piece of homework and each deliverable, and we’re here for your questions. All of them. We’re experts in UX design, but you know your users best.
Custom Strategy
Every business is unique. We’ll develop the best strategy for your audience, content, and goals.
SEO Advice
We’ll make sure you’re making the best choices for your content, and your position in search results.
No Reveals
We’re not designing behind a curtain. You’ll collaborate on every step – and fully test the prototype.
Straight Talk
You hired us for our expertise. If something’s a bad idea, we’ll tell you why – and provide a solution.
See the results
Visit these case studies to see the custom websites we’ve crafted.
+22 %
Engaged Sessions
Retail & Products
Blenz
Blenz needed a fresh new website to reflect their updated branding, and to help customers more easily find their way to online orders, app downloads, and perks.
Keep Reading
Non-Profit
BC Dairy
A new web design with vastly improved structure and navigation help BC Dairy’s different audiences discover their array of tasty content.
Keep Reading
Retail & Products
Sisu
Our website redesign helped SISU’s visitors quickly and easily find where to buy their products, while showcasing their wellness blog as a resource.
Keep Reading
+73 %
Organic Search Traffic
Retail & Products
CRAFT Beer Market
Our tantalizing website redesign helped CRAFT Beer Market achieve huge increases in their search traffic, impressions, and page speeds.
Keep Reading
Non-Profit
SHARE
This new website was focused on helping SHARE capture their rebrand, expand their offering, and make their content more conversational.
Keep Reading
Travel & Tourism
Tourism Prince Rupert
This redesign helped Tourism Prince Rupert earn significantly more search traffic and engagement, while making it easier for their team to manage their ever-evolving content
Keep Reading