• Design an updated branded experience for their corporate website, as well as their adult and youth chat websites
  • Network all three websites into a single WordPress Multi-Site for easier management and enhanced security
  • Adapt their existing live chat interface to work more effectively and better serve their mobile users
  • Improve organic SEO search results and drive overall conversion
Phase 1


Starting with a content audit we were able to determine what types of content are most relevant and therefore delivered a structured comprehensive content system, with the main objective of providing quick and easy mobile accessibility for those in distress. (Needs work)

Home Page Design
Phase 2

Style Concepts

With site architecture and planning well underway, our designer worked with vibrant, hopeful colours influenced by the Crisis Centre brand and logo. Carefully chosen imagery, demonstrating warmth and comfort makes this site feel welcoming and trustworthy.

Style Tile
Phase 3

Bringing it all together

Our WordPress development team designed and built a highly adaptable web system, that could be used reliably by desktop users and mobile users alike. As there were three uniquely targeted web systems under one brand we used WordPress Multisite to build dynamic, integrated and easily updatable online presentations. As a result, the Crisis Intervention and Suicide Prevention Centre of BC has gained the ability to better serve people in crisis on the new devices they use to reach out for help.

With our site visitors increasingly coming from mobile handhelds, we were looking for a solution that would meet the demand and ensure that we remain relevant to the community we serve. Forge applied their design and development expertise to create a responsive design that met our needs without increasing the overhead. In fact, Forge provided us a way to more efficiently manage our sites by centralizing it. The team showed unwavering passion and commitment to our project from initial consultation to cut-over.

Michael Lam

Director of Human Resources & Information Technology