After you create a brilliant piece of content, your job isn’t done: you need to revisit that content for updates, repurposing, or retirement. This last step in content management strategy is too often ignored, and skipping it can seriously impact your conversions — and your search ranking.
Updating old content, on the other hand, can have huge SEO and website performance benefits. We’ll show you solid proof from our own Google Analytics data.
Like your ads, print materials, and LinkedIn company page, each piece of content you create represents your business to the world.
From blog posts to case studies, your website’s supporting content is a salesperson when someone is checking you out, researching your business for a potential partnership or to use your products or services.
Crappy content is a clammy handshake, overpowering cologne, and off-colour jokes all rolled into one. It’s the kiss of death for that potential customer relationship.
That isn’t to say that your old blog posts are bad (although they might be if you’ve never updated them and your business has been publishing for several years). But all it takes is a couple of slow-loading images or visibly outdated information to send visitors packing. And if your older content hasn’t been re-optimized for current SEO best practices, it’s definitely not pulling its weight.
It’s time to take a good hard look at your old content, and put some serious effort into the ‘management’ aspect of your content management strategy.
- 1 Why Content Management Strategy Matters
- 2 Content Management Strategy Tip #1: How and When to Update Content
- 3 Content Management Strategy Tip #2: Repurpose That Content!
- 4 Content Management Strategy Tip #3: How and When to Retire Content
Why Content Management Strategy Matters
Content strategy is the planning, production, and management of content as a business asset. It stands to reason that a successful business content strategy touches on all points, right?
Unfortunately, it’s extremely common for companies — especially those with small teams and limited resources — to put everything into content planning and creation, delivering pieces of their brand out into the vast Interwebs and then moving on to the next piece and forgetting all about them.
Even highly respected marketing authorities like Hubspot and Moz have produced articles on content marketing and strategy that are thoroughly detailed on every step of the process except what to do after your content goes live.
A content management strategy is a strategy within a strategy. Whether it’s a column on your content planning spreadsheet or a fully realized guide for internal teams, every business should have a plan for what happens next — and when — for each piece of content you produce.
Think of your content like a plant: its life doesn’t end when you put the seeds in the ground, it’s actually just beginning. Only regular care will ensure that it stays perky and green.
To get started with this crucial phase in your content management strategy, you need to evaluate your current assets — all of them.
Short n’ sweet content audit checklist
There are lots of factors that will impact whether you leave content as-is, update it, repurpose it, or retire it. We highly recommend a live spreadsheet (like the awesome template at the end of this article!) or other tool that allows you to track content from planning all the way through its lifecycle.
Here is a super-short, high level way to assess your content:
- Is it current information/performing well, or outdated with poor user engagement metrics?
- Is it functional, or are images/links broken?
- Is it unique, or do you have multiple pieces on the same topic?
- Is it useful and relevant, or shallow and vague?
- Can it spawn more content, or is it standalone?
- Is it on-brand and effectively driving toward goals, or is it fluff?
Need more help conducting a content audit before a website redesign? Get our Simple Content Strategy Checklist!
The extra-cool thing about doing an audit and being the master of your content management strategy spreadsheet is that you’ll become intimately familiar with your company’s assets. When you create new content you’ll be able to easily add links to relevant posts off the top of your head, without having to wade through pages of old content. And you can discover hidden gems that, with a few updates, make excellent additions to your social media calendar.
Content Management Strategy Tip #1: How and When to Update Content
This is our favourite part of the last phase in content management strategy, because it’s relatively easy but can yield a hugely satisfying payoff.
6 easy ways to update your content
- Perform SEO to bring the content up to standard with your current keyword strategy and on-page technical SEO
- Add new, optimized images — compressed, of course, for a speedy page load!
- Add inter-site links to other related content on your website
- Update external links to more current sources
- Update the language and tone to suit your current branding
- Add new and current facts, best practices, or details
Updating old content has tons of awesome benefits for your website performance, search ranking, reach, community, and more — and now we’ll show you proof.
Data speaks: proof that updating old content works
As Forge and Smith founder Shawn Johnston likes to say, “we eat our own kibble”. We wouldn’t recommend something to clients if we hadn’t tested it ourselves and seen solid results.
We had an old Forge and Smith user experience article that stood out as extremely critical for an update. It’s still one of our top-performing pieces of content despite being published in 2015, sometimes earning hundreds of visits each month.
The Internet was a different place back then, and our blog wasn’t the user-friendly, fully optimized, attractive beast that it is now. People are finding this old article when doing searches for scrolling vs. clicking, but unfortunately the user experience was so poor that the blog was getting terrible engagement — a huge fail for a blog about user experience!
Looking at our content audit checklist, the article was too short, lacked useful and current information, had no images, and didn’t match our current voice and tone.
Here’s a sample of one week’s traffic before the post was updated, at its worst performance:
After conducting interviews to add new perspectives to the old article, adding inter-site linking and styling, and of course using a current keyword strategy, this is what the numbers looked like for one week:
Ta-da! Double the traffic — which was 88% organic search — dramatically longer reads, and a lower exit value. And here’s a look at a full month of data for the same article:
This article was given no additional amplification compared to last year — it was shared once on Forge and Smith social media, and had no boosts from ads or new backlinks. This was 100% the result of proper SEO and improved content relevance and quality.
Once we saw the magic that resulted from relatively simple updates, we went full steam ahead with the update portion of our content management strategy. Here are samples from other articles that were given the same treatment:
The bounce rates are still high, as blogs often are, but we’re thrilled with the improved reach, entrances, and longer reads.
Content Management Strategy Tip #2: Repurpose That Content!
Repurposing content is about squeezing every last bit of content marketing juice out of everything you create. Use the work that you’ve already done to produce multiple pieces of helpful, engaging content for your audience.
Older content that’s still relevant (or has been recently updated) can be every bit as valuable as new content when it comes to repurposing.
How you repurpose it will depend on your business goals, your digital strategy, and of course, the type of content that you’re working with. New content should include plans for how and when repurpose from the get-go, right there in your content management strategy.
If you’re approaching this step for the first time, or your older content never had this plan in place, here are some creative repurposing ideas to get you started:
10 ways to repurpose content
- Create a shareable infographic
- Make a YouTube video — or even a series!
- Film an Instagram Story or create a video for IGTV
- Create an illustration or other Pinterest content
- Publish it on LinkedIn, Medium, or another popular platform
- Create a LinkedIn SlideShare presentation
- Turn it into a standalone email, or tease it in your regular newsletter
- Make it downloadable by creating an eBook or checklist
- Create an offshoot case study, blog, white paper, or press release
- Design a deck or custom landing page to showcase exceptional work
There are tons of other ways to repurpose content, depending on your resources and your team’s tech savvy. From company podcasts to webinars, industry talks, apps, games, and even quizzes, your content can reach all new audiences by morphing into exciting new mediums.
Content Management Strategy Tip #3: How and When to Retire Content
Every blog has its day. For some, that day can be relived again and again with regular updates. Others will outlive their usefulness, and then it’s time for retirement.
5 signs your content is ready to retire
- It has poor user engagement that can’t be corrected with updates
- It’s too time-specific and can’t be edited to hold relevance
- You have multiple pieces of content with the same keyword or topic, and it brings nothing new or useful to your audience
- It’s too off-brand or otherwise doesn’t match your current content assets in type, tone, or purpose
- It doesn’t drive any of your business goals
If there is no way to breathe new life into your content with updates, it’s time to say goodbye.
Old content with a poor user experience can drag down overall website performance and ranking factors — just look at our scrolling vs. clicking blog mentioned above. That piece of content earns 5% of our website’s monthly entrances, and a bad impression would send hundreds of people packing, never to return!
When removing content, make sure to always follow SEO best practices. Have redirects in place to avoid 404 errors. We use YOAST SEO for WordPress, and they have straightforward tips on how to properly retire content.
Super Bonus! Content Management Strategy Template
Need help getting started with a deep content audit, creating a calendar, and planning the next steps for all of your content? Use our handy template!
We’ve included sample content and drop-down data values to show you how it can work — once you make a copy for yourself, you can modify the drop-down cell data and add tabs to suit your own content and digital strategy goals.
Are you excited to plan the final steps in your content management strategy? We hope so! Go forth and update that content — but don’t be afraid to let it go.